Privacy Notice

This is a notice, not an agreement. We are telling you what we do with your personal data because Turkish law requires us to. There is nothing here for you to accept, and nothing you need to agree to in order to contact us. Where we do need your consent — for our occasional updates, and for non-essential cookies — we ask for it separately, in its own place, and you can say no without losing anything else.

1. Who we are

This website, weldenor.com, is operated by Weldenor, a property and citizenship advisory business for international buyers of Turkish residential property. Corporate registry identification for the operating company is published on our About page as it is entered in the trade registry.

Under Turkish data protection law — the Personal Data Protection Law No. 6698 (KVKK) — the operator of this website is the data controller (veri sorumlusu) for the personal data described in this notice. That means we decide what is collected, why, and how long it is kept, and we are responsible for it. Using an outside supplier does not change that.

You can reach us about anything in this notice through any of the routes on our request page.

We do not have a representative in another country, and this notice does not appoint one.

2. What this notice covers

This notice covers the personal data we collect through this website and the contact channels published on it — today, that is the consultation form and, where an email address is published on this site, that address.

Two related documents sit alongside it, and each covers something this one does not:

our Cookie Notice, which explains what this site stores on your device and how to change your choice;
our request page, which is where you exercise the rights described in section 12.

This notice does not cover the websites of other organisations we link to.

3. What personal data we process

What you give us through the consultation form:


Contact details	Your name, your email address, and — only where you choose a call or messaging channel for our reply — a telephone number
Where you are	Your country of residence, if you provide it. We do not ask for your nationality, and we do not infer it
What you are trying to do	Your purchase objective and, only if you choose to tell us, a budget band and a timeline
What you write to us	The message you type into the form. Please see the note in section 5
Your marketing choice	If you tick the updates box: the address you gave, the exact wording you were shown, and the date and time. An unticked box records nothing

What we record automatically:


Technical records	Standard web-server records — your IP address, the pages requested, the date and time, and browser information — kept for the security of the site
Proof of what we showed you	Which version of the form notice was on screen when you submitted, the interface language you used, and when
Your cookie choice	Stored on your own device. See the Cookie Notice

What we never ask for on this website:

We do not collect identity documents, passports, bank statements, proof of funds, tax records, title deeds, criminal-record certificates, health information, or powers of attorney through this website. There is no file upload anywhere on this site. If you send us a document we did not ask for, we will delete it and tell you that we have.

4. Why we process it, and our legal basis

Turkish law requires us to tell you which specific condition in Article 5 of Law No. 6698 we rely on for each purpose.

What we do	Data used	Our legal basis under Law No. 6698
Handling your consultation request — taking the details, preparing our reply, replying, and following up while your enquiry is live	Everything in the form	Article 5(2)(c) — processing directly related to, and necessary for, taking the steps you asked for towards a possible agreement between us
Keeping the site secure and keeping automated abuse out of the form	IP address, technical records, form-submission signals	Article 5(2)(f) — our legitimate interest in protecting the site and the data on it
Proving that we did what we say we do — recording which notice you were shown and, if given, your marketing permission	Notice version, consent record	Article 5(2)(f); for the marketing-permission record specifically, also Article 5(2)(ç), because the electronic-communications rules require us to keep it
Sending you our occasional updates — only if you asked for them	Your email address	Your explicit consent (açık rıza) under Article 5(1), which you give separately and can withdraw at any time. Commercial electronic messages are sent only in accordance with Law No. 6563, including the Turkish Message Management System (İYS)
Answering a request you make about your own data under Article 11	Your request, enough information to identify you, our answer	Article 5(2)(ç) — our legal obligation under Article 13
Keeping a record after your enquiry closes, so that we can answer a complaint or defend a claim	The closed enquiry record	Article 5(2)(e) — necessary for the establishment, exercise or protection of a right

Two things we want to be clear about.

We do not ask for your consent to answer you. Answering your enquiry does not run on consent, so we do not ask for it. Consent appears in exactly two places on this site: the optional updates box, and non-essential cookies. Both are optional and both are separate, and your enquiry is answered identically whether or not you tick anything.

We do not use your details for anything not listed above. If we ever want to, we will tell you first, in a new version of this notice, before we do it.

5. Sensitive information, and information about other people

Some categories of personal data get special protection under Article 6 of Law No. 6698 — health, criminal convictions, belief, political opinion, origin, appearance, sexual life, and biometric and genetic data.

We do not ask for any of it, and we do not want it. Please do not include it when you write to us.

If it reaches us anyway, we remove the sensitive content unless it is genuinely the substance of what you asked us, and we keep a record that we did so.

The same applies to other people. If you tell us about your spouse, your children or a co-investor, you are giving us their personal data and they have not heard from us. Please tell us only what is necessary, and please do not send us their documents.

We do not sell your personal data. We do not share it for anyone else’s marketing. We use no third-party analytics, no advertising pixels and no external fonts or scripts on this site.

Who	What they get	Why
Our hosting provider	The submissions the site stores, and its server records	Running the site and storing submissions on our instructions
Our email service provider — once email notifications are in service	The content of the messages we send and receive about your enquiry	Delivering our correspondence with you
İleti Yönetim Sistemi (İYS) — Türkiye	Your marketing permission, if you give one	A legal requirement under Law No. 6563 for commercial electronic messages
Our professional advisers — lawyers, accountants, auditors	Only what is necessary, only when it is necessary	Legal and financial advice, and our own statutory obligations
Courts and public authorities	Only what we are legally required to give	Where the law obliges us

Suppliers who act on our instructions are bound to process your data only as we tell them and to keep it secure.

7. Transfers outside Türkiye

The servers this website runs on, and the enquiry records it stores, are located in the European Union, operated by our hosting provider. That means personal data you submit here are processed outside Türkiye.

Such transfers are made only within the framework Article 9 of Law No. 6698 provides for transfers abroad. You may ask us about these arrangements through the request page, and this section is updated before any new category of transfer begins.

If you email us from a personal account hosted outside Türkiye, your own provider is processing that message; that is outside our control.

8. How long we keep it

What	How long	Counted from
Your enquiry record — the form contents and our reply	12 months	Our last substantive contact with you
Proof of your marketing permission, if given	For the life of the permission, then for the period the electronic-communications rules require	The permission ending
A “do not contact” record, if you withdraw	Kept indefinitely, reduced to the minimum needed — so that we do not contact you again by mistake	—
Server records	Up to 90 days	The record
A record of which notice you were shown	The life of your enquiry record	Your submission
A request you make about your own data, and our answer	3 years	The date we answered
Anything you send us to prove your identity with such a request	Deleted as soon as we have checked it	Verification
A document you send us that we did not ask for	Deleted promptly, and we record that we deleted it	Receipt

Where a record is also a commercial or tax record required by other laws, the period those laws prescribe applies to that record.

9. Marketing

Answering you is not marketing, and it does not require your permission. If you request a consultation, we reply. Those messages are about your own request.

Our updates are separate. You will only receive them if you tick the box asking for them. The box is never ticked in advance, it is never a condition of anything, and your enquiry is answered in exactly the same way whether you tick it or not. You can stop them at any time, free of charge, and we will not add you to any list because you contacted us.

10. Cookies

We set only what is strictly necessary until you choose. Everything else waits for your consent, and you can change or withdraw that choice at any time from the Cookie Preferences link at the foot of every page. Rejecting does not restrict your use of this website. The detail — including exactly what this site stores on your device today — is in the Cookie Notice.

11. Automated processing

No decision that affects you is made by automated means alone. A person reads every enquiry and decides what happens next.

We do not use your personal data to train artificial-intelligence systems, and we do not paste what you write to us into external AI tools.

12. Your rights

Article 11 of Law No. 6698 gives everyone these rights — wherever you live and whatever your nationality:

to learn whether we process your personal data;
to request information about it if we do;
to learn why we process it and whether we are using it for that purpose;
to know the third parties, in Türkiye or abroad, to whom we have transferred it;
to have it corrected if it is incomplete or wrong;
to have it deleted or destroyed, within the conditions Article 7 sets out;
to ask us to tell those third parties about any correction or deletion;
to object to a result that adversely affects you and that arises only from automated analysis;
to claim compensation for damage caused by unlawful processing.

Some of these rights have conditions. If we have to refuse part of a request — for example because we are required by law to keep something — we will tell you which part and why.

13. How to make a request

Use any route on our request page. Tell us your name, how to reach you, and what you are asking for, as clearly as you can. We may need to check that you are who you say you are before we answer — and we delete whatever you send us for that check as soon as we have made it.

We answer as quickly as we can, and in any event within thirty days. There is no charge.

14. If you are not satisfied

Please tell us first — most things are quicker to fix directly. If you are still not satisfied, you may complain to the Personal Data Protection Board (Kişisel Verileri Koruma Kurulu; kvkk.gov.tr).

You must apply to us first. A complaint to the Board must be made within thirty days of learning our answer, and in any event within sixty days of the date you applied to us. Your right to bring a claim in the courts under general law is not affected.

15. Changes to this notice

We keep this notice aligned with what we actually do. When we change something that matters — a new purpose, a new recipient, a change to how long we keep things — we update this notice before the change takes effect and raise the version number shown on this page.

16. Language

This notice is published in English, Russian, Arabic and Chinese. The English text is the reference version; the others are published to say the same thing. If you find a difference between them, please tell us through the request page and we will correct it.

This notice applies to weldenor.com. Its version and effective date are shown above; when it changes, the change is made in place and the version moves. Questions about it can be raised through any route on the request page.